Understanding “Wait” In Customer Journeys
The “Wait” block in a Customer Journey is a very powerful tool in monitoring back-end communication with your journey while …
Customer Insights Segment Journeys
There are two types of journeys in Customer Insights – Segments and Triggers. Segment Journeys are based on the distribution …
Setting up PowerApp Pipeline Environments
I’ve recently been working with a client on setting up a fresh PowerApps system with a number of environments, and …
Developing Requirements with Mermaid.ai
I had a great moment today using Mermaid.ai with a new customer. We were going through their requirements (as one …
Multi-Environment Theme Handing in PowerApps
I’ve been setting up some new environments for a client, and once all set up, realized they all looked completely …
Advanced Power Automate Compose
Over the years, I’ve used the Compose Action to do some pretty basic stuff, thinking, “that’s all it was meant …
Adding Dynamic Input to Adapative Cards
In my previous post on Adaptive cards, I highlighted some of the base functionality with Adaptive Cards, and although that …
Teams Adaptive Cards and Power Automate
For a while now, I’ve been using Power Automate like everyone else and sending messages to users via Teams using …
Power Automate And Run Prompt
If you’re just breaking into AI and PowerAutomate, you can implement some great, time-saving features with the “Run Prompt” action. …
Copilot – Using Email, Teams and SharePoint – Part 5
In my very awesome Comic Book Copilot agent, I primarily focused on data coming from external data sources, primarily because …
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