The “Wait” block in a Customer Journey is a very powerful tool in monitoring back-end communication with your journey while …
Month: March 2026
Customer Insights Segment Journeys
There are two types of journeys in Customer Insights – Segments and Triggers. Segment Journeys are based on the distribution …
Setting up PowerApp Pipeline Environments
I’ve recently been working with a client on setting up a fresh PowerApps system with a number of environments, and …
Developing Requirements with Mermaid.ai
I had a great moment today using Mermaid.ai with a new customer. We were going through their requirements (as one …
Multi-Environment Theme Handing in PowerApps
I’ve been setting up some new environments for a client, and once all set up, realized they all looked completely …